Link+ : How to search for and request items
Hiebert Library is a member of Link+, a consortium of over 60 libraries in California and Nevada with over 6 million unique items. FPU library users may request items from the Link+ catalog, which will be delivered by courier (usually within 2-4 business days) to Hiebert Library or any of the FPU regional centers. You may have Link+ books for 21 days, with the option of renewing for an additional 21 days. You may have Link+ audio-visual media for 7 days, with no option for renewal. Link+ cannot be used to request e-books or online articles.There is no charge to the library user for this service.
To access Link+, start by searching in Hiebert Library's discovery service (available either on the library's web page or at encore.fresno.edu). Enter your desired search term(s) to see a list of resources available through Hiebert Library.
Link+ is used for requesting books or audio-visual resources, so you should limit your search to eliminate online articles. Do this by clicking the "At The Library" facet on the left side of the screen (see below). If no such option appears, the library has no items matching your search term.
If the results list doesn't have what you need, then you're ready to try Link+. (Note to regional center users: If you don't have convenient in-person access to Hiebert Library, simply go to Link+ as described below, even if Hiebert Library does have the item you need).
Look near the top of your catalog screen. You'll see information that looks something like this for a search on "gulls":
We see that there are 6 items in Hiebert Library, but 520 in Link+. Click on the word "Linkplus" on the right side of the screen to see the Link+ results list.
Clicking on any of the item titles in the new Link+ results list will display a screen that looks like this, providing additional information about that item:
Clicking on the "Request This Item" link will open the following screen:
Select "Fresno Pacific Univ" from the drop-down list, and click "Submit above information." You will be taken to the following screen:
It is only necessary to type your last name in the name box. From the "pickup location," choose the location that best meets your needs.
That's all you do. The item will be delivered to the pickup location you requested, usually within 2-4 business days. You'll receive email notification (to your fpu.edu account) that the book is waiting to be picked up. When you're finished, simply return it to the library or any regional center.
Renewing Link+ items
Link+ books may be checked out for 21 days, and audio-visual media for 7 days. Books (but not a/v media) usually may be renewed for one additional 21-day period. To renew books, go to librarycatalog.fresno.edu, and click "My Library." Once you log in, you'll see a list of all Hiebert Library and Link+ items you currently have checked out. Follow the directions on that screen to renew some or all of those items. (Please note: titles of Link+ items are currently displaying improperly in this list. The barcode numbers, however, are correct).
Note to main campus users
It is possible to request items through Link+ that already are available in Hiebert Library. We encourage users at the regional centers to use this feature, since it's an easy way for the library to deliver items to them. If you regularly study or work on the main campus, however, we ask that you try not to request items through Link+ that are available in Hiebert Library. You can prevent this from happending by checking the Link+ item record for the list of owner libraries. When you've found an item you want in Link+, click the link indicating that "x Link+ libraries have this item." That will take you to a screen like this:
We can see from this screen that Fresno Pacific University is not one of the 6 Link+ libraries that owns this item, and you should feel free to request it through Link+. If "Fresno Pacific Univ" does appear on the list, please come to the library and check it out in person. This applies only to users who are regularly on the main campus. Regional center users should feel free to request any item through Link+, whether or not Hiebert Library has it.