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Finding what you need in Hiebert Library: Home

This guide explains how to use our "discovery service" to search for anything that Hiebert Library has to offer.

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Finding what you need in Hiebert Library

Hiebert Library offers a wide array of resources to support the classroom, research, and recreational reading needs of the Fresno Pacific University community. Some of these resources are located in the library building, while others are available online or by courier delivery service. Resources available through the library include:

  • Books
  • E-books
  • Print journals and magazines
  • Online articles
  • Audio-visual resources
  • Archival collections

No matter what you're looking for, start your search at the Hiebert Library web page. You'll find a "Library Search" box there, where you can enter keyword search terms for whatever you need. The following categories are good ones to use when entering keywords in the search box:

  • Name of author
  • Title
  • Subject
  • Name of professor or class (if looking for items on reserve).

You may combine as many of these categories into a single search as you wish.

Once you've entered your term(s) and clicked on "Search Library," you will be taken to the library's Encore Discovery Service. It will display a results list showing every kind of resource in the library that matches the search criteria you entered.

Depending on how detailed your criteria were, your results may run to hundreds of thousands of items -- far too many for anyone to handle. You'll need to find a way to filter your results so that you find as much of what you want -- and as little of what you don't want -- as possible. There are three primary ways to sharpen the focus of your search: 1) Be as specific as possible in your search terms; 2) Use the "Refine by" list to narrow your search results; and 3) use the Advanced Search screen.

1. Be as specific as possible

Try not to use overly-broad or vague terms when searching. A search for "chemistry," for example, will give you a ridiculous number of results (try it and see!). Instead, use more than one word, and enclose phrases in quotation marks. Both techniques will provide a more manageable list of better results.

2. Refine your results

Your first search in Encore will give you every possible type of record -- print, audio-visual, digital, and anything else we might have. Depending on your search, you may prefer one of those types more than the others, or would at least prefer to look at them one at a time. You can do that by using the gray "Refine by" bar on the left side of search results screen (see below). 

Refine by

Each of the items in that box can be used to limit your search results to items meeting that criterion. You can select as many items as you want. Here's a list of some of the most useful ones, with a description of what they do:

Library Catalog: displays everything except online articles.

Online articles: Displays only online articles available through databases such as EBSCOHost, JSTOR, Sage Journals Online, and SpringerLink.

Full Text: displays only online articles that are available in full-text format.

Peer Reviewed: displays only online articles that were published in peer-reviewed journals.

At the Library: Similar to "Library Catalog," but only displays items that are not currently checked out.

Online: displays all digital resources -- online articles, e-books, e-journals, and web resources.

Found In: Options in this section allow you to search for your terms as a title, author, or subject rather than simply a keyword.

Format: Options in this section allow you to see only the specific type of resource you choose.

Explore other items as you wish, but the list above will generally be the most useful. When you select any facet, a black x will appear next to it. To turn that facet off, simply click on the x.


3. Use the Advanced Search screen

Just below the search box near the top of the screen, you'll see an option for "Advanced Search" (see below):

Encore search

Click "Advanced Search" to open a box like this:

Advanced search box

This box allows you to sharpen the focus of your search in several ways. Many of them are the same as the options available in the "Refine by" box. The most useful new tool found here is the ability to link several terms together in a single search. Click one of the boxes next to "Add Boolean" to add additional terms. They can be connected with the terms "and," "or," & "not."

If you would like a more detailed guide to good search strategies, please read Getting Beyond the Keyword: Advanced Catalog Searching Techniques.

Can't find the book you need? Try Link+

If you you can't find a particular book in Hiebert Library (or if our copy is checked out), you may be able to request it through Link+, a consortium of over 60 libraries in California and Nevada. It provides quick courier-delivery access to over 11 million unique items, at no charge to you. Items can be delivered to Hiebert Library or any FPU regional center. There is another library guide that gives step-by-step instructions on how to use Link+.

Understanding your results

Depending on what kind of items are in your results list, you'll do different things to access them. For any kind of record, however, clicking on the title will usually open a detailed record that shows more information about the item.


Printed books will display in two different ways. If Hiebert Library has a physical copy of the book, it will display with a note that looks like this:

This tells you that the book is available in the library. The location and call number tells you where to find it on the shelves.

In other cases, the catalog might simply contain a citation to a book, which displays with a note like this:

Clicking on this link will show you a citation for the book, but we may not have a copy in our library. You'll need to look for it in Link+.


E-books will display with a note that looks something like this:


Click on this link to open the e-book in its own Web platform.

Reserve material

Some items have been placed on the reserve shelf by professors for use in a particular course. They will display with the following note:

Reserve items may be requested at the Hiebert Library circulation desk, and can be checked out for 2 hours or 1 day.

Audio-visual material

Music recordings, videos, or other a/v resources will display with notes like the following:



They must be requested at the Hiebert Library circulation desk. Most popular DVDs, however, are available for browsing on shelves near the circulation desk.

Online Articles, Print Periodicals, and E-Journals

Hiebert Library subscribes to thousands of journals and magazines. Some are available in print format, others as e-journals through which you can search for individual articles. There is another library guide available with detailed instructions on how to access these resources.

Requesting items in Encore

Items in the library will display with a "Request it" icon to the right of the item's title. Clicking on this icon will send a notice to the library staff requesting the item and indicating where you would like to pick it up. Please do not use this feature if you are able to come to Hiebert Library yourself, since it creates extra work for the library staff. Users at the regional centers, however, may use this feature to have items delivered to their center by courier.